Chances are the company who you send your monthly mortgage payment to is not the company you originally signed your mortgage with. In today’s economy mortgage debt has become a tradable asset for banks and investors, much like stocks and bonds. What that means to you as an average consumer is that you may be forced to deal with a revolving door of mortgage servicing companies as the big banks and investors trade your mortgage debt back and forth between each other.
This revolving door or mortgage servicers can lead to serious consequences for consumers. As mortgage debt is bought and sold, details about your account can be lost in the shuffle and lead to billing mistakes such as improper late charges, false representations by customer service representatives, and unauthorized changes to forbearance agreements and repayment plans that were previously agreed upon.
If you believe your mortgage servicer is charging you the wrong amount, if you believe your mortgage servicer is failing to abide by representations made to you over the phone or in writing, or if you believe you entered a forbearance agreement or repayment plan that was not fulfilled you have rights but you must act quickly – do not hesitate to contact our office today.
Khirallah PLLC has years of experience in representing home owners against big banks, investors, and mortgage servicers. When the right hand does not know what the left hand is doing, Khirallah PLLC is able to step and unravel the issues with a mortgage account in order to protect the interest of homeowners. We work hard for our clients to make sure that they are able to keep their homes when the mistakes and mishaps of big banks and mortgage servicers lead to the threat of foreclosure.